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Hugo & Cat is a customer experience transformation agency. We create digital experiences and products that set brands apart. We believe that by putting customers at the heart of decision-making, we unlock value and fuel growth.

We work with leading healthcare systems, service providers, member organizations and pharmaceutical companies to rethink, redesign and rebuild their digital experience ecosystems to meet customer needs and deliver on the brand promise. We create new digital products and services that bridge gaps in the current experience, unlock new revenue potential, and shift toward data-driven, personalized marketing journeys that deliver growth and loyalty.

We have a team of 120+ experts in London, New York, and Chicago. We have experience across a wide range of sectors, from consumer goods and tourism to healthcare and finance.